Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute Resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Q2 - 1 April to 30 June 2021

Who made applications to the Tenancy Tribunal?

Landlord applications Tenant applications
4,011 (79%) 1,098 (21%)

Applications made to the tenancy tribunal: landlords 79%; tenants 21%

Where were the tenancies related to Tenancy Tribunal applications?

  District of tenancy %
1 Auckland 39.15%
2 Christchurch 9.59%
3 Hamilton 5.13%
4 Wellington 3.86%
5 Papakura 2.27%


What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

  Overall: top disputes detailed in applications Number %
1 Rent arrears 2,830 55.39%
2 Refund bond 2,561 50.13%
3 Termination/possession 1,900 37.19%
4 Compensation/damages 1,852 36.25%
5 Outgoings 745 14.58%
6 Exemplary damages 585 11.45%
7 Other miscellaneous orders 508 9.94%
8 Rent arrears breach 441 8.63%
9 Cross application 428 8.38%
10 Vacated more than 2mths - s 91A 373 7.30%

Landlord applicant: top disputes
  Landlord applicant: top disputes Number %
1 Rent arrears 2,830 70.56%
2 Refund bond 2,045 50.98%
3 Termination/possession 1,899 47.34%
4 Compensation/damages 1,363 33.98%
5 Outgoings 719 17.93%
6 Rent arrears breach 441 10.99%
7 Vacated more than 2mths - s 91A 373 9.30%
8 Remedy of breach 294 7.33%
9 Cross application 274 6.83%
10 Exemplary damages 191 4.76%

Tenant applicant: top disputes
  Tenant applicant: top disputes Number %
1 Refund bond 516 46.99%
2 Compensation/damages 489 44.54%
3 Exemplary damages 394 35.88%
4 Other miscellaneous orders 337 30.69%
5 Healthy homes standards 299 27.23%
6 Failure to maintain 195 17.76%
7 Quiet enjoyment 185 16.85%
8 Reduction of fixed term 165 15.03%
9 Bond not lodged 157 14.30%
10 Cross application 154 14.03%
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