An address for service is the address at which landlords or tenants receive notices and other documents about the tenancy.
An address for service must be a physical address. It can be your own place, or somewhere that mail can be received on your behalf. You should use somewhere that you can receive mail even after the tenancy ends.
As an extra address for service you can add a PO Box number, fax number, or email address. A landlord operating as a company can use their registered offices as an address for service.
You must write your address for service on the tenancy agreement and on the bond lodgement form when sending the bond to us.
If your address for service changes
If your address for service changes during the tenancy, you must give your new details to the other person within 10 working days. If we hold a bond for the tenancy, you also need to let us know within 10 working days.
You can let us know by:
- emailing us your new details. Your email address must match the one we have on file.
- sending us a signed letter. Your signature needs to match what was on your lodgement form.
Address for service on a Tribunal application
When applying to the Tenancy Tribunal, you need to provide an address for service for the other person. This is how they will receive notice of the Tenancy Tribunal hearing.