Regular property inspections are important for a healthy rental and a good relationship between landlord and tenant.
Important COVID-19 information
Alert Level 3
In-person inspections of rental properties can take place with the tenants consent as long as public health measures are followed including physical distancing, record keeping and mask wearing.
Landlords and tenants should discuss and agree on whether in person inspections are necessary. Tenants who have genuine concerns about access into their home during this time should talk to their landlord. If the inspection is not urgent, landlords and tenants may agree to postpone the inspection to a later date.
Virtual inspections are an option if the tenants agree.
At the end of the tenancy, the landlord and tenant can do the final property inspection together if both parties agree, following public health guidance on physical distancing, record keeping and mask wearing. Alternatively, the tenants can take photos of the property’s condition before leaving.
Alert Level 2
At Alert Level 2, in-person inspections of rental properties can take place. During inspections, public health measures must be followed including physical distancing, record keeping and mask wearing.
Landlords can enter the property for inspections
If you’re a landlord, it’s a good idea to regularly inspect your rental property. Inspections help you check everything’s working well, there’s no damage, and your tenants are keeping things reasonably clean and tidy. It’s also important to note that some insurance providers require the landlord to prove that regular property inspections have been done.
Timeframes for property inspections
Inspections can occur between 8am and 7pm for rental properties, and between 8am and 6pm for boarding houses. The maximum frequency for inspections is once every four weeks.
Notice of an inspection must be given to the tenant at least 48 hours before the inspection, and not more than 14 days in advance.
If a landlord is testing the property for methamphetamine, at least 48 hours’ notice needs to be given to the tenant. For a boarding house, 24 hours’ notice is required. The landlord needs to provide the test results in writing to each tenant within seven days of getting them.
Rental properties affected by meth explains what to do if you suspect a property is being used as a P lab.
General information for property inspections
Your tenant doesn’t have to be present during inspections, but you should ask if they want to be. If the tenant isn’t going to be present, ask them to leave a note of any specific things they want you to look at. This can help alert you to any maintenance issues.
Always take a camera and the property inspection report you completed at the start of the tenancy (part of the tenancy agreement). You can refer to the report when asking the tenant about a repair or maintenance issue. Take photos in case the matter is disputed at a later date.
If you are taking any photos during an inspection, be careful not to include the tenant's belongings if this is possible.
Be courteous during property inspections – give the right notice, choose a suitable time and day, and encourage feedback. Always thank your tenant if they’re taking good care of your property.
Initial property inspection explains the importance of the first inspection of a tenancy.
If a reinspection is required
If the landlord has agreed with the tenant that they will fix something or clean something by a certain date and they need to go back to make sure they have done it, the landlord can reinspect the property by giving the tenant the correct amount of notice (48 hours’ as above).