Hello there, You’re running an old version of internet explorer (or have compatibility mode turned on).
A number of websites, including this one, will not work properly with this browser.
Please consider upgrading to one of these newer, faster, safer and free browsers. X

Tenants can ask (in writing) for fibre broadband to be installed at the rental property and landlords must allow it, unless:

  • installation would compromise the structural integrity, weathertightness or character of the property
  • installation would breach any regulations
  • the landlord intends to begin or takes material steps towards extensive renovations or repairs within 90 days of the tenant’s request, and installation would affect that work
  • the landlord applies to the Tenancy Tribunal and it decides that the landlord does not have to install fibre.

Landlords must respond to a fibre request from tenants within 21 days of receiving it (this also applies to requests for more information from providers).

Rating form

Did you find this information helpful?

For general enquiries please contact us