Data and statistics related to our regulatory activities and the New Zealand rental market.

Rental bond data

The rental bond data provides information about the activity level in the housing rental market since January 1993.

The data comes from our tenancy bond database, which records all new rental bonds that are lodged with us each month.

Rental bond data

Dispute Resolution statistics

Every quarter, Tenancy Services publishes a high-level summary of the volume of dispute resolution applications received, and the types of disputes detailed in those applications. Data includes applications made to Mediation, Tenancy Tribunal, and FastTrack.

Q1 - 1 January to 31 March 2021

Who made applications to the Tenancy Tribunal?

Landlord applications Tenant applications
4,249 1,145

Landlord application 21.23 percent, Tenant application 78.77 percent

Where were the tenancies related to Tenancy Tribunal applications?

  District of tenancy %
1 Auckland 40.12%
2 Christchurch 9.40%
3 Hamilton 4.58%
4 Wellington 3.69%
5 Whangarei 2.37%


What were the Tenancy Tribunal applications about?

Note: there are more disputes than applications, as a single application can be about a number of different disputes.

  Overall: top disputes detailed in applications Number %
1 Rent Arrears 3,058 56.69%
2 Refund Bond 2,768 51.32%
3 Termination/possession 1,999 37.06%
4 Compensation / Damages 1,990 36.89%
5 Outgoings 759 14.07%
6 Exemplary Damages 639 11.85%
7 Other miscellaneous orders 601 11.14%
8 Rent arrears breach 531 9.84%
9 Cross Application 433 8.03%
10 Notice to Quit 378 7.01%

Landlord applicant: top disputes
  Landlord applicant: top disputes Number %
1 Rent Arrears 3,058 71.97%
2 Refund Bond 2,222 52.29%
3 Termination/possession 1,998 47.02%
4 Compensation / Damages 1,477 34.76%
5 Outgoings 738 17.37%
6 Rent arrears breach 531 12.50%
7 Vacated more than 2mths - s 91A 363 8.54%
8 Remedy of breach 361 8.50%
9 Cross Application 284 6.68%
10 Notice to Quit 252 5.93%

Tenant applicant: top disputes
  Tenant applicant: top disputes Number %
1 Refund Bond 546 47.69%
2 Compensation / Damages 513 44.80%
3 Exemplary Damages 432 37.73%
4 Other miscellaneous orders 384 33.54%
5 Failure to maintain 200 17.47%
6 Quiet enjoyment 200 17.47%
7 Healthy Homes standards 150 13.10%
8 Cross Application 149 13.01%
9 Bond not Lodged 144 12.58%
10 Reduction of Fixed Term 138 12.05%
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